Job Description
The Third Person in Charge is responsible for the operations of the entire store when the Store Director and primary Assistant Store Director are not present. The position is one of the job classifications from which candidates for retail leadership development training are typically selected, the successful completion of which may lead to advancement into store management. The Third Person in Charge provides customer service, administers training to new employees, coordinates with others to determine hiring needs and to identify and select candidates for interviews, and assists with merchandising execution for the store. The Third Person also coordinates with the late shift employees in directing the day to day activities of the late shift when the Store Director and Assistant Store Director are not present, including assessment of daily operational needs and training personnel. Assists in ordering, receiving storing, pricing, stocking and merchandising.
Responsibilities
- Works primarily closing shifts to run total store operations in the absence of the Store Director and Assistant Store Director.
- Works with the Assistant Store Director on center of store operations and fills in for Assistant Store Director on their days off, when the ASD is filling in for Store Director, or while the ASD is on vacation.
- Overall management responsibility for the total store operation, including supervision of all employees and the handling of customer complaints, in the absence of the Store Director and Assistant Store Director.
- Initiates corrective action as needed in the absence of the Store Director and Assistant Store Director.
- Acts as the liaison between the Store Director/Assistant Store Director and the late shift operations to ensure smooth operations of the store.
- Encourages and maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly, courteous customer service. Engages in suggestive selling and other sales techniques. Handles customer relations issues.
- Performs ordering, receiving, storing, pricing, stocking, and merchandising duties. Coordinates with late shift employees/department leads in planning, organizing, and directing day-to-day operations of the store during the late shift and special sales/AD needs. Assists with implementing Company and Division merchandising policies and/or Store Director instructions.
- Coordinates with Assistant Store Director to prepare "things to do list" for night stockers for closing shifts; prepares "things to do list" for day stockers for day or mid shifts.
- May perform duties of the receiving clerk in the absence of the Inventory Control Clerk.
- Build and execute marketing and merchandising plans for the store working with Head Clerks, PIC's and food clerks.
- Ordering for displays and working with day stockers to minimize out of stocks.
- Support Store Director and Assistant Store Director with execution of the strategies to improve product placement, profit, sales, store standards, and other key metrics.
- Trains Head Clerks/PICs for possible promotion to Third Person in Charge.
- Support the Store Director with the overall success of the Company's Safety Culture and Safety programs in the store to provide a safe work environment for employees and shopping experience for customers
- Coordinates with Store Director and Head Bookkeeper/In-Store Recruiter to assess and meet hiring needs by ensuring positions are posted, interviews are scheduled for the Store Director, Assistant Store Director, or Third Person with candidates, and the onboarding of new hires takes place after hiring decisions are made.
- Ensures that the required web-based training is administered to new employees and ensures all mandatory training is provided to each new hires and newly promoted employees. Ensures all new hire paperwork and policies are acknowledged by all new hires and/or promoted employees and maintained in personnel files.
The salary range is $29.81 to $34.00 per hour. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates.
Store assignments can change due to operational needs.
Qualifications
Education Level
- High School Diploma (or equivalent)
Experience Level
- Four or more years retail experience required
- Retail grocery experience preferred
Skills and Experiences
- Proficient customer service and supervisory skills.
- Strong understanding of overall store operations.
- Requires strong written and oral communication skills, leadership skills, and the ability to get along with others.
- High degree of initiative and sense of urgency.
- Available to work flexible hours (am/pm shifts).
- Ability to work independently and as a part of a team.
- Ability to be friendly, courteous, tactful, and maintain composure in dealing with customers and co-workers.
- Requires the analytical ability to handle administrative details such as planning, reporting, meeting operational objectives, scheduling, and supervising.
- Requires the ability to judge and react to business activity.
- Requires knowledge of basic math and weights and measures.
Travel Requirements: None
Physical Environment
- Ability to stand and walk for long periods of time.
- Ability to reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 55 lbs.
- Ability to push and pull fully loaded hand trucks and pallet jacks.
- Must sit, stand or walk for extended periods of time.
- May spend long periods of time at desk or computer terminal.
- May use calculators, keyboards, telephone, computer and other office equipment in the course of normal workday.
- Stooping, bending, twisting, and reaching may be required in completion of job duties.
- Workday is fast paced; holiday, evening and weekend work may be required.
Why you will choose us
Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!
We also provide a variety of benefits, including:
- Diverse & Inclusive Work Culture
- Competitive Wages
- Bonus Eligible, where applicable
- Flexible work schedules
- Associate discounts
- Leaders invested in your training, career growth & development.
- Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
- Vacation / Paid Time Off
Our Values
We put people first.
We are customer driven.
We value different perspectives.
We raise the bar.
We act as owners.
We are one team.
We build belonging.
We are committed to a healthy future.
About Us
Albertsons Companies is at the forefront of the revolution in retail. We have a new vision: forging a retail winner that is admired for national strength with deep local roots, that offers an easy, fun, friendly, and inspiring experience, no matter how a customer chooses to shop with us. We want talented individuals to be a part of this journey! Come bring your flavor!
Disclaimer: The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official will be provided during the application process.
Albertsons-Safeway is an Equal Opportunity Employer: This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, prior or on any other basis prohibited by law.
Job Tags
Hourly pay, Holiday work, Local area, Flexible hours, Shift work, Night shift, Afternoon shift,