Job Description

The Ridge crafts products made to last a lifetime through with simple, functional designs ready for anything and everything. Our materials are chosen with care and a thoughtful connection to the insights of our growing community - setting our North star as we strive to improve everyday. Together we can do more with less.

Ridge started with The Ridge Wallet as a Kickstarter project in 2013 and is now in the hands and pockets of over 3 million people worldwide! We currently operate around the globe selling in the US, Canada, the UK, EU, and Australia on Shopify and through other channels such as Amazon and Wholesalers. We have also expanded and continue to expand our product catalog to include KeyCases, Bolt Action Pens, Knives, Rings, Watches and we have plenty more in the works!

We are looking for people interested in positions with tremendous growth potential, but which come with high expectations of work rate and quality of work. We are a fully remote company and utilize that to find the best talent around the world to join our team. Since we are a remote-first company, we always do our best to be accommodating to a healthy work/life balance.

The Role

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Overview We seek a highly motivated and results-oriented professional to lead our supply chain and logistics operations. In this critical role, you will oversee all aspects of our product flow, from procurement and inventory management to warehousing and transportation. You will be a strategic thinker with a keen eye for detail, and a proven ability to identify and implement process improvements.

Responsibilities

• Coordination between vendors at origin, freight forwarders, and warehouse teams for all inbound shipments to ensure accountability for cargo ready dates, sailing and delivery dates
• Daily tracking of all inbound shipments into our warehouses across the globe, including coordination of appointments across systems and communication to internal teams
• Responsible for obtaining and checking all shipping documents, including but not limited to packing lists, bill of lading, and proof of delivery (POD)
• Manage shipped vs received cargo audit to ensure a full delivery on each purchase order
• Determine liability based on Shipping Proof, Packing List and PODs for cargo damage/loss/warehouse under receipt
• Assist in three way matching for all orders to ensure compliance and clean documentation within our ERP
• Assist in compiling production status updates and reporting weekly to internal team
• Uphold Ridge production QC policy, coordinate onsite inspections, and handle all pre-production and studio samples
• Coordinate sample & parts delivery between suppliers as well as generate monthly on hand report for component inventory at origin

Ideal Profile

Requirements

• Minimum 2 years of experience in a inbound logistics role managing shipments from Asia to the United States, experience with Section 321 in-bond shipments a plus
• Experience using ERP systems, a plus if Fulfil.io
• Experience with warehouse operations and logistics management systems (WMS, TMS)
• Proven track record of success in improving supply chain efficiency and reducing costs
• Strong understanding of inventory management principles and practices
• Can work in any US Time zone (CST, EST, PST)
• Excellent analytical and problem-solving skills
• Strong English communication, collaboration, and interpersonal skills to effectively liaise with stakeholders in the region
• Ability to work independently and as part of a team in a fast-paced environment

What's on Offer?

• Opportunity within a company with a solid track record of performance
• Flexible working options
• Opportunity to make a positive impact

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