Remote Patient Service Representative Job at LaSalle Network, Chicago, IL

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  • LaSalle Network
  • Chicago, IL

Job Description

LaSalle Network is partnering with a large revenue cycle management company that is hiring a Remote Patient Service Representative ! In this role, you will be responsible for managing approximately 50 inbound calls daily, assisting patients with billing inquiries and payment collections.

Remote Patient Service Representative Responsibilities:
  • Handle a high volume of inbound calls related to patient billing and payments
  • Assist patients in understanding their statements and resolving payment inquiries
  • Process payments securely and accurately
  • Provide exceptional customer service and demonstrate empathy with each interaction
  • Navigate Epic and other systems to retrieve and update patient information
Remote Patient Service Representative Requirements:
  • Call center experience or patient access experience required
  • Strong communication and problem-solving skills
  • Ability to handle sensitive patient information with professionalism
  • Epic experience is a plus
  • Reliable internet connection for remote work
This is a fully remote position with a leading organization in the healthcare industry. If you have a passion for helping patients and the experience to excel in this role, apply today!

Thank you,

Cassie Schacht
Project Manager – Healthcare Revenue Cycle
LaSalle Network

Job Tags

Remote job, Contract work, Temporary work,

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