Job Description
At Houston Methodist, the Nurse Navigator position is responsible for serving
as an expert population-specific clinician, patientclient advocate and
assisting population-specific patientsfamilies to navigate the complex health
care system in an organized, effective and efficient manner. This position
will assist with the standardization and efficiency of care for patients in
the service line throughout the continuum of patient care. The Nurse Navigator
position models patient-centered care and assumes leadership responsibilities
with high level contributions in direct patient interaction, the department,
the service line, and across the institution. Responsibilities for this
position may include, but are not limited to, leading survivorship activities,
participating in nursing initiatives such as Pathway to ExcellenceMagnet,
assessing service line needs related to practice and improvement
opportunities, coordinating program education and serving as a clinical
resource for both program and hospital staff.
**PEOPLE ESSENTIAL FUNCTIONS**
* Develops strong relationships with physicians, their office staff, and healthcare providers to ensure effective communication in patient care. Serves as a liaison between ancillary departments, clinical specialists, physicians and patients to ensure efficient patient flow for service line patients. Serves as a clinical resource for complex andor highly specialized patient care situations to patient care providers and other health care professionals within the hospital and in the community, as appropriate.
* Builds and maintains relationships with community organizations, interprofessional departments and outside medical service agencies to help coordinate support services for patients. Partners with the Business Development staff to coordinate relationships with externalreferring physicians for the program, as appropriate.
* Conducts self in a manner that is congruent with cultural diversity, equity and inclusion principles. Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.
**SERVICE ESSENTIAL FUNCTIONS**
* Coordinates all aspects of patient care and development related to the service line. Facilitates entry of patients into the program and assists with coordination of care through personalized interaction. Follows the population-specific patient throughout the postoperative phase of care, continuum of care andor into survivorship, as applicable. Advocates for patients and caregivers in preventingresolving clinical or ethical issues, develops supportive departmentunit practices and guidelines.
* Educates the patient and caregiver on disease-specific guidelines and surgical and non-surgical treatment options to enable patient-led treatment decisions.
* Developsupdates informationaleducational resources and programs related to program services andor plan of care in partnership with the patient and caregiver; mentors others regarding specialty populations; audits plan of care.
* Teaches nursing care principles with advanced technical knowledge and provides formal education to groups outside the department as needed. Educates andor facilitates patient and caregiver on introduction to program, clinical trial information, resource referrals, and genetic counseling as appropriate.
**QUALITYSAFETY ESSENTIAL FUNCTIONS**
* Fosters successful outcomes, survivorship by developing treatment summary, providing education to patient and caregiver on follow up schedule and communication to healthcare team. Assists with maintaining follow up schedule and addresses acute complications, late and long-term effects through continual needs assessments.
* Implements risk assessments and monitors healthcare pathways with interprofessional teams, intervening when necessary to improve timeliness of care. Actively participates in a wide range of performance improvement and shared governance activities by identifying, recommending and leading improvements in patient safety-related processes at unit or service line level. Ensures appropriate data is collected and submitted to appropriate databases for service lines supported.
**FINANCE ESSENTIAL FUNCTIONS**
* Participates in decisions impacting operational and capital needs. Contributes to oversight of grant funding for community outreach initiatives as appropriate.
* Makes referrals to financial navigatorsbusiness office financial counselors to assist patients needing financial support.
* Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed.
**GROWTHINNOVATION ESSENTIAL FUNCTIONS**
* Participates in identifying needs, planning and implementing educational programs within the service line for hospital health care providers, patients, families andor community groups. Develops, facilitates and participates with others in the development and presentation of health care provider and community educational programs in the service line.
* Maintains personal professional development through organization membership. Reads and leads critique of evidence-based practice literature in nursing and related disciplines. Publishes evidence-based research findings andor presents findings at a national meeting. Attendsparticipates in continuing education activities to ensure current knowledge in the practicing specialty.
* Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.
This job description is not intended to be all-inclusive; the employee will
also perform other reasonably related businessjob duties as assigned. Houston
Methodist reserves the right to revise job duties and responsibilities as the
need arises.
**EDUCATION**
* Bachelors degree
* Masters degree preferred
**WORK EXPERIENCE**
* Three years clinical nursing experience
* Leadership or Coordinator experience preferred
**LICENSES AND CERTIFICATIONS - REQUIRED**
* RN - Registered Nurse - Texas State Licensure andor Compact State Licensure within 60 days **OR**
* RN-Temp - Registered Nurse - Temporary State Licensure within 60 days **AND**
* BLS - Basic Life Support (AHA) **AND**
* Magnet - ANCC Recognized Certification -- in applicable specialty area or Oncology Nursing Society recognized certification ****
**KNOWLEDGE, SKILLS, AND ABILITIES**
* Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
* Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
* Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
* Demonstrates highly developed assessment, clinical, documentation, and analytical skills
* Strong psychosocial assessment and clinical skills
* Possesses knowledge of health care financial and payer issues, and eligibility for state, local and federal programs.
* Embodies the behaviors associated with the Leadership, Art and Science of Nursing (identified in Duties and Responsibilities) at the Proficient level according to Benners model of clinical practice
* Displays professionalism, remains composed under stress, and takes responsibility for delivering on personal and organizational commitments.
* Able to work independently; possesses organizationtime management and prioritization skills
**SUPPLEMENTAL REQUIREMENTS**
**WORK ATTIRE**
* Uniform No
* Scrubs Yes
* Business professional Yes
* Other (department approved) No
**ON-CALL***
_*Note that employees may be required to be on-call during emergencies (ie.
DIsaster, Severe Weather Events, etc) regardless of selection below._
* On Call* Yes
**TRAVEL****
_**Travel specifications may vary by department**_
* May require travel within the Houston Metropolitan area Yes
* May require travel outside Houston Metropolitan area No
**Company Profile:**
Houston Methodist Sugar Land Hospital is committed to leading medicine by
delivering the Houston Methodist standard of unparalleled quality, safety,
service and innovation to patients in Fort Bend County and surrounding areas.
With more than 1,300 affiliated physicians and 2,900 employees, Houston
Methodist Sugar Land offers access to the most innovative care available,
including comprehensive cancer care; neuroscience and spine care; orthopedics
and sports medicine; heart and vascular care; women’s services; childbirth
center with level III NICU; bariatric and digestive care; and advanced imaging
— all backed by our focus on healing people today and offering hope for
tomorrow
Houston Methodist is an equal opportunity employer inclusive of women,
minorities, disabled persons and veterans.
**Equal Employment Opportunity**
Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston
Methodist is firmly bound. Houston Methodist will not engage in discrimination
against or harassment of any person employed or seeking employment with
Houston Methodist on the basis of race, color, religion, sex, sexual
orientation, gender identity, national origin, age, disability, status as a
protected veteran or other characteristics protected by law. VEVRAA Federal
Contractor – priority referral Protected Veterans requested.
Job Tags
Full time, Temporary work, For contractors, Work experience placement, Local area, Immediate start,