Office Manager - Tahoe Family Hearing Clinic Job at CQ Partners, South Lake Tahoe, CA

d2VabzNGZU5obHJMSVZkRjR1djhHS0ZmQVE9PQ==
  • CQ Partners
  • South Lake Tahoe, CA

Job Description

Tahoe Family Hearing Clinic, PC, a privately-owned Audiology practice in South Lake Tahoe, CA is seeking an Office Manager to join our team. We have been helping patients in our community since September 2022 and we are passionate about providing both the best patient experience and industry leading hearing healthcare technology the market has to offer.


We seek a patient-focused customer service administrative office professional who is passionate about helping people and interested in developing a career in the field of Audiology.


If you are motivated to go above and beyond, inspired by working with the best team, and compelled to do the right thing then our organization is exactly what you’ve been looking for.


CULTURE, ATTITUDE, and ATTRIBUTES are very important to us so the ideal candidate must be:


• People-oriented
• Independent
• Patient-centric with great listening skills
• An organized multi-tasker
• Detail oriented
• A self-starter who exudes positive energy
• Friendly & compassionate
• A great teammate
• Excited about professional development

The following DUTIES & RESPONSIBILITIES are central to the role:

• Manage patient scheduling including discussing patient requirements, confirming patient details, and scheduling appointments in alignment with provider requirements
• Foster patient satisfaction and improve clinic productivity
• Insurance verifications & prior authorizations
• Maintain and foster strategic vendor relationships including invoicing department
• Maintain patient records & manage patient charts
• Inventory management in electronic medical records system
• Extensive customer service utilizing email, phone calls, text messages, and in-person interactions
• Audiology aide: responsibilities include but are not limited to equipment troubleshooting, understanding different age appropriate testing philosophies, explaining testing instructions to patients and families in a concise manner, assisting audiologist / hearing aid dispenser with patient care and other office related functions, staging office for optimal patient care
• Process hearing aid orders, cleanings, and repairs
• HIPAA compliance and ethics
• Assist operations with office management
• Community outreach


To ensure success, candidates should also possess the following EXPERIENCE & SKILLS:

• Minimum 5 years of experience managing a medical office
• Minimum 3 years sales or customer services experience
• Proficiency in insurance verifications, authorizations, and other required patient benefit determination
• Demonstrated experience building strong positive relationships with patients, strategic vendors, and community members
• An ability to communicate verbally and in writing with utmost clarity
• Proficiency with Microsoft Office suite of products
• Proficiency with Google Suite of products
• Applicant is expected to have extensive experience working with industry standard electronic medical records platform(s)
• High School Diploma
• Business school or Associate degree preferred


We offer an hourly rate ($25-30 DOE), Health, Dental/Vision, flexible schedule, and deliver career growth opportunities.


Candidates must be authorized to work in the US for any employer.

We are an Equal Opportunity Employer.

Job Tags

Hourly pay, Flexible hours,

Similar Jobs

Calvary Hospital

Hospice On Call Triage Nurse Job at Calvary Hospital

 ...only) Status: Per Diem Salary: $54.65 - $68.71 per hour Qualifications: ~A minimum of three (3) years experience in Nursing, which includes Medical-Surgical, Oncology and/or Community Health Home Care and Hospice. ~At least one (1) year of experience... 

Caring Senior Service

New Home Care Agency Hiring CNA's/PCAs/HHAs - All Shifts Available! Job at Caring Senior Service

 ...enhance the quality of life for the elderly. We're hiring Experienced Caregivers, Personal Care Aides, Home Health Aides, and Certified Nursing Assistants (both full-time and part-time) in Arlington, Vienna, and the surrounding areas. Embrace the rewarding opportunity to... 

Senior Helpers - Milford

CNA HHA Job at Senior Helpers - Milford

 ...with non-medical care needs including normal aging challenges and hospital recovery.Job Qualifications:* Willingness to learn new...  ...Ability to organize and prioritize tasks as assigned.* Prefer CNA or HHA license.Benefits for Caregivers: * Competitive Pay... 

Dental Marketing and Management Group LLC

Dental Assistant Job at Dental Marketing and Management Group LLC

Dental Assistant Full-Time/Part-Time- HAPPY SMILES (HORNLAKE)** Competitive Hourly Rate Plus Monthly Bonus Potential of up to $500 **Are...  ...CERTIFICATIONS: CDA or RDA required, X-raycertification preferredEXPERIENCE:Must have Dental AssistantcertificationJOB TYPE:Full-... 

Red Land Cargo

Owner Operators-CDL A Job at Red Land Cargo

 ...Owner operators needed Flatbed, step deck, hot shots $7000-$9000 weekly Paid within 24 hours of delivery You keep 85%(80% if you need insurance) Includes: ELD, Fuel card, cargo insurance, Clean MC, 24/7 dispatch, support services Lease-on under an established...