Job Description

The Guest Service Door Persons responsibilities include but are not limited to assisting all guests they come in contact with on the front drive. The Guest Service Door Person will assist guests with valet parking assisting with their luggage as well as other requests as needed upon arrival and departure. 

• Responsible for welcoming all arriving guests on the front drive and introduction to the reception area
• All Valet Parking needs
• This person will also assist with luggage for arriving and departing guests as needed.
• Consistently offer professional friendly and engaging service
• The individual will also be responsible for ensuring all guests arriving by vehicle on the front drive or departing from the main building are assisted. 
• This person will ensure that all areas of responsibility are kept neat and clean for our guests and colleagues. 
• Knowledge of resort activities is required to ensure timeliness of customer needs which would be outlined each day in a preshift briefing

Qualifications :

• Previous customer related experience an asset
• Excellent communication skills and a professional presentation
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs remaining calm and courteous at all times
• High School graduate or equivalent is preferred. 
• Previous experience a plus. 
• Must have ability to communicate well both verbally and written. 
• Reading and counting is essential. 
• Must have a valid California license and clean driving record. 
• Excellent communication and guest service skills.
• Must have a basic knowledge of the San Diego area including directions to areas of interest restaurants and suggested local attractions. 
• An aptitude to secure minimum levels of skills and abilities that would allow for a proficient job orientation based on specific tasks and methods.  This is in order to provide a safe environment for themselves and to their coworkers. 

Remote Work :

No

Employment Type :

Fulltime

Job Tags

Similar Jobs