We are seeking a highly motivated and organized individual to join our team as a Customer Service Rep/Dispatcher. This position requires a strong ability to multitask and prioritize tasks effectively.
Responsibilities:
- Answer incoming customer calls and emails in a professional and courteous manner
- Process customer orders and provide order status updates
- Dispatch service technicians to customer locations in a timely manner
- Schedule service appointments and follow up with customers to ensure satisfaction
- Maintain accurate records of customer interactions and transactions
- Assist with administrative tasks as needed
Requirements:
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Ability to work independently and as part of a team
- Previous customer service or dispatch experience is preferred
This position is full-time, Tuesday through Saturday. If you are a dependable and customer-focused individual with a passion for helping others, we encourage you to apply for this exciting opportunity.
Full Benefits Available after 60 days
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