Job Description

We're looking for a dedicated Customer Service Representative to join our dynamic team in a client-facing role. This exciting entry-level opportunity allows you to contribute to charity initiatives and event marketing efforts through impactful on-site interactions.

As a Customer Service Representative , you’ll be the first point of contact for clients and customers, ensuring a positive and seamless experience. This role supports marketing efforts and charitable causes, allowing you to play a vital part in helping to create successful events and meaningful connections.

Key Responsibilities:

• Respond to customer inquiries in a professional and timely manner, addressing needs and resolving concerns to ensure customer satisfaction.

• Assist with event setup and operations , ensuring smooth execution and a positive event experience for all attendees.

• Provide detailed information about services and charity initiatives to enhance the customer journey.

• Resolve customer concerns quickly and efficiently, offering proactive solutions to ensure satisfaction.

• Maintain organized and accurate customer records , ensuring updates are made promptly.

• Assist with event registrations and related tasks to ensure a seamless and smooth client experience.

• Collaborate with team members to provide top-tier service and support for events.

• Gather valuable feedback from clients to improve service quality and event execution.

Requirements:

• Strong verbal and written communication skills to engage effectively with clients and team members.

• Customer-focused mindset with a passion for delivering outstanding service.

• Ability to multitask and adapt in a fast-paced environment .

• Previous customer service experience is an advantage, but not mandatory.

• An interest in event marketing and charity initiatives is highly encouraged.

Benefits:

• Competitive compensation with performance-based bonuses and incentives.

• Gain hands-on experience in event marketing and charity initiatives , with opportunities for career growth.

• Work in a collaborative, supportive environment that values teamwork and success.

• Contribute to meaningful community events that make a real difference.

Why Join Us?

• Gain valuable experience in event marketing and charity-focused initiatives.

• Work in a creative, fast-paced environment that fosters innovation and personal growth .

• Be part of a team dedicated to supporting charitable causes and making a positive community impact.

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