Job Description

We have an outstanding Contract position for a Call Center Service Representative to join a leading Company located in Houston, TX.

**Pay Rate:  $15.00 per hour**

**Possible Temp-to-hire**

**Work Location: 100% onsite in Houston, TX**

Job Responsibilities:  

• Act as customer service interface to internal employees and external customers and perform all service relatedactivities (Sales Orders, RMAs, warranty, center set-up, contracts, and consignment procedures).
• Provide responsive and reliable customer service and technical support. Provide liaison support between customers. Coordinate with other departments.
• Perform returnedmaterials process includinginitiation, receipt, expediting andclosing RMAs.
• Use ofData Works system for sales orders, shipments, field service contacts, RMAs, warrantyand report generation.
• Receive product orders and process toshipment.
• Provide international customer service at times, and in such event,work a flexible schedule.
• Perform other related duties as assigned, including special projects.
• Build Quality into all aspects of their work by maintaining compliance toall quality requirements.

Basic Hiring Criteria:

• High School or equivalent 
• 2+ years of Call Center experience required
• Must have strong verbal and written communication skills
• Must be able to type 35 WPM (typing test required)
• Must be flexible for shift availability
• Must be punctual and reliable
• Must be available for two weeks training (First Two weeks Mon - Fri 9am - 6pm CT)  

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